General Conditions

Reservations:

Each reservation must be guaranteed by a credit card imprint. We will verify the validity of your credit card, and any invalid card will result in the cancellation of your reservation. We reserve the right to pre-authorize before the arrival date. Children under 2 years stay free of charge. There is no capacity for extra beds in the room.

Cancellation policy:

If cancelled or modified up to 5 days before date arrival, no fee will be charged.
After, you have to pay the first night.
With cancellation insurance you can cancel free of charge until the day of your arrival (only insurance costs will be charged).

Check-in:

You can take possession of your room from 15:00. For a late arrival (after 20h), it is imperative that you contact the hotel so that we give you the access code.

Check-out:

You must vacate the room no later than 11:00 on the day of departure.

Breakfast:

In the breakfast room, the “Buffet” formula offers pastries, bread, ham, cheese, yoghurts, fruit salad, etc.
The price is 9,90 € per adult (+12 years), 6,90 € per child ( 5-11 inclusive), free for youngers.

Tourist tax:

The amount of the Tourist tax is 1,40 € per day and per person (more than 18 years old).

Parking / Local:

Free private parking is possible on site (reservation is not needed). You can also use our garage for bikes, and our ski gear guarding at the INTERSPORT store adjoining the hotel.

Baby cots (-2 years old):

Baby cots are only available on request and subject to availability.

Internet:

Wi-fi available in public areas and is free of charge.

Pets:

Pets are allowed. Charges will be applicable EUR 5.00 per stay.

Ready for your stay ?

Summer 2020 and COVID19: for your safety

We are actively working on hygiene measures and internal functioning in order to limit any risk in our establishment:

We are, like you, impatient to see life start again at the Neste de Jade hotel!